What is included in the service?
Once we receive the artwork, we manually digitize it and then provide it to the customer via email in the machine embroidery format requested. We carefully create each design to minimize thread changes, run smoothly on your machine, and produce excellent results.
Once the order is processed, there is no cancellation or refund. However, adjustments are provided until full customer satisfaction.
Due to the digital nature of the files, there is no return either.